My Facebook account Mani Styles got disabled yesterday around *:**pm eastern time I tri...

GetHuman930648's customer service issue with Facebook from July 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman930648's own words
My Facebook account Mani Styles got disabled yesterday around *:**pm eastern time I tried responding to a message on the messenger app and was logged out I then tried refreshing my page on the actual fb app and was prompted to log out a message read you have a two factor code set up and a unverified device tried loggin in for my security I have to send a picture to verify it's me in order to log in I sent picture right away and I still am not able to log into my account I have text and email notifications set up for my two factor codes I never received a text or email saying a device tried to log in here's the code or is this you so I'm not understanding why the whole page got shut down when I am suppose to be protected as for as getting notified right away instead of now being locked out of my own account the whole page looks deleted from me trying to look it up on a friends page search bar how can I sign back on my account ? Why did my account get disabled or deleted without my permission? If I sent in a picture of myself already how long does it take for me to be able to sign in to my account ?
GetHuman930648 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman930648
Jul 30th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 88032 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman930648 started working on this issue
Jul 30th, 2018 3:44pm
GetHuman930648 indicated the issue is not fixed yet.
Jul 30th, 2018 8:27pm