I am sorry, I hit the return button too soon. I am sending this email on behalf of my G...

GetHuman-xsing's customer service issue with Facebook from July 2018

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The issue in GetHuman-xsing's own words
I am sorry, I hit the return button too soon. I am sending this email on behalf of my Goddaughter Shannon. She has been diagnosed with MS and currently can not speak. Approximately, six -eight months ago, she was given a new phone with a new number and her Facebook account is not associated with this number. Unfortunately, she does not access to the email she used to set up the account. We tried to follow the steps to restore your account to no avail. She is receiving Facebook notifications assigned to that number. We do not want to set up a new account, because we do not want her to lose the memories*notifications that is assigned to the account. I believe this is very crucial to her recovery. Please advise*assist. I have my own account with Facebook set up with *****@***.com email. Any assistance would be very helpful. Thank you. Jeniva
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Customer service issue
Reported by GetHuman-xsing
Jul 30th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-xsing started working on this issue
Jul 30th, 2018 2:37pm