My Facebook was hacked because all of my friends got a message sent to them that I didn...
GetHuman914540's customer service issue with Facebook from July 2018
Help with my Facebook issue
First: share to improve GetHuman914540's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman914540's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman914540 will want to follow the link below to head to their help center. We will check on GetHuman914540 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman914540's own words
My Facebook was hacked because all of my friends got a message sent to them that I didn’t do. But after I realized what was going on I tried to get on to my account to stop it. I click on the app icon and it say “you have been logged out”. I put my password in and it said it was wrong. So I reset my password to something new. Now when I go to log in it tries to sent a code via sms but I never get anything. Then I try to resend the code and it pops up and error. I just need it to where I can get onto my account and I can provide any info to prove it is me. I can’t loose this account!!!! I have also tried the thing where you send a picture of you with a hand written code in to Facebook. Still haven’t seen a thing
GetHuman914540 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman914540 fixed the problem
We are waiting for GetHuman914540 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.