Facebook Customer Service Issues

I attempted to share a post containing links from our website, bombtress.com, on Facebook. Unfortunately, Facebook flagged our website link as suspicious, stating that our content did not meet community standards. As a result, the post was removed, and the link cannot be accessed directly. We have been experiencing this issue since June, even though our website was only established in April. Our Facebook page, bombtress, mainly focuses on hair & beauty content to promote our brand without any active advertisements or third-party apps in violation of Facebook policies. We seek assistance in understanding what may have triggered this block on our Facebook account and how we can resolve it to ensure our website is unblocked. Thank you for your help and guidance in this matter.

I am having trouble receiving the six-digit SMS code to log in. Despite my attempts to explain this, I keep receiving emails asking if my issue is resolved without any actual assistance. I am unable to log in to my account on my phone to receive the code as suggested. I am willing to send a picture of my license, but without proper guidance on where to send it, I'm left without a solution. It feels as though I am being prevented from accessing my account for unknown reasons. I would like to regain access to my account as several friends have sent me birthday wishes, but I cannot view them due to the login issue. Can you please provide the necessary support to resolve this matter promptly?

I discovered that Annalise Fenech from Sannat, Gozo Malta has been using photos without permission, including one of mine. I kindly ask Facebook to remove my photo depicting a blue scene with an arch, colorful street decorations, and a lit up church in the middle. My profile is under Maggie May from Melbourne, Australia, with a cover photo of my brown dog. Thank you for your assistance. Looking forward to your response.

I'm having trouble accessing my online account due to forgetting my password. When I request a password reset, I enter the verification code they send me, but it says I've entered it too many times when I only tried once. The last time I put in the exact same code was a few months ago. I attempted it again a couple of weeks ago thinking it would resolve, but the issue persists.

Hello, I'm writing to address an issue regarding the deletion of my account. The post in question was made by my boyfriend, not me. While I was unaware, he used my phone to make and upload a harmless, non-sexual photo of me in a funny position. I apologize for any misunderstanding and assure you I will be more vigilant in the future about who has access to my phone and what they post. I kindly request the restoration of my account as I have been a long-time user who values the photos and contacts saved there. If possible, I would greatly appreciate the opportunity to at least retrieve my photos and contacts. Thank you for your understanding. Sincerely, Ragnar Orav Username: ragnarorav Email: [redacted]

I changed my Facebook password a few months ago and unfortunately, I forgot it. I've been attempting to recover my account without success. I have access to the email I used to sign up years ago but didn't set up a recovery option then due to my limited knowledge of the platform when I was younger. I sought help from Yahoo, but regrettably, they couldn't assist, leaving me with no choice but to consider creating a new account. Email: [redacted] Facebook Username: Victoria Mwangi Phone Number: +[redacted]76 (Kenya) I'm willing to provide any necessary proof of ownership upon your request. Kindly help me regain access to my Facebook account. For further communication, you can reach me at [redacted]

One of my clients was an administrator of their page until they deleted their profile, which cannot be recovered. The only admin now is a former employee whom we can't reach and whose profile is inactive. As an agency, I have access to the page, but agencies can't add new admins. I'm attempting to add a new admin without success. I've tried all methods, like reporting the page and creating a new business manager profile, but it's frustrating. Can anyone help me with this issue? The page ID is [redacted][redacted]. I'm willing to provide any necessary proof to show that the page belongs to my client's business, such as a bill or other related documents.

This morning, while on Facebook, I clicked a link that requested access to my Messenger. I declined, and suddenly my Facebook account was inaccessible. I tried to recover it but couldn't locate it using my phone number or email address. Instead, a new account appeared devoid of my friends and photos. It seems as if my account has been compromised, with the email and phone number changed. Strangely, my friends can still view my account from their profiles. I'm at a loss as I can't even locate my account to update the email, phone number, or deactivate it. The account linked to [redacted] is not mine. Kindly refrain from suggesting I visit the help desk, as I have been unable to find any helpful links to address my concerns.

Hello, I activated two-factor authentication for my Facebook account, and my only recognized device is my phone. After logging out of Facebook and Messenger on my phone, I didn't receive the SMS code to log back in. I have been trying for 10 days to receive the code, even after changing my password. When I attempted to request help from my phone operator and provide my ID, there was a problem. Please assist me in logging back in. Thank you. - Hristo Todorov

I am facing a situation where someone is demanding money from me, claiming to have information from an adult video I watched. They say they have accessed my device and recordings through malware. They threaten to share these details with my contacts if I don't pay up. I am not intending to give in to their demands. I want to know how to stop this person from sharing any of this information on Facebook or Messenger.

We are dealing with a distressing situation involving a malicious individual creating fake social media accounts using personal information to intimidate and harass my family. Despite the individual being apprehended, the fake account "Mehdi wabna dhahri" remains active. This person, identified as Hassen BOUGUILA with a Facebook account named Djappa Hassen, is causing significant distress by sending inappropriate messages to our contacts. To protect our privacy, my husband and I had to deactivate our accounts. The accounts being misused are Mehdi DHAHRI's "Med Med," my account "Amira KHEZAMI," and my husband's account "Fekher BEN ECHIKH." We urgently seek assistance to remove the fake account or at least the harmful posts containing personal images and contact details. The aliases "mehdi wabna dhahri" and "Amir sahlli" are also being used to send troubling messages. Any help with deleting these accounts or their content would be greatly appreciated.

I've lost access to my Facebook account, angela.m.bolter, because someone stole my phone and changed both my Facebook and email passwords. I'm unsure of my exact email for Facebook, but I believe it was [redacted] However, when I try to recover my account using that email, it shows no photo, even though my Facebook profile had a photo. I have a copy of my ID to prove ownership of the account, but I don't know how to contact Facebook to report this issue. Please assist me with resolving this problem.

Hello, my account has been compromised, and the hackers have changed the contact email to 5***********@c****.info. I have been attempting to reach out for assistance for two hours. I requested an email be sent to my work email, which is [redacted], but I have not received any response. I prefer to be called Kate, but my legal name is Catherine. I have government identification and can provide it if necessary. Please help me with this matter. It has been challenging to contact your customer service team.

Hello, I am encountering a problem with my website. The URL is currently restricted on Facebook and Instagram, making it impossible for me to share content from my website on Facebook Groups, which I used to do regularly. My website focuses on gathering and examining data related to crowdsales, as well as sharing daily blog posts and news about cutting-edge technology and blockchain. I participate in Facebook Groups relevant to my niche, where I share content and participate in discussions that have been well-received by the community. However, on Saturday, July 21st, I noticed that much of my content was flagged as spam, abusive, and violating community guidelines, resulting in my website being blocked on Facebook. This sudden change came after a person I had spoken with showed interest in my website and subsequently reported my content as abusive. This individual even went as far as insulting and urging other group members to report my website. I am seeking assistance in resolving this issue as the website is experiencing a decline in traffic and I am unable to connect with the online community as usual. The website in question is Tokenlion. Thank you for addressing this matter. Regards, Vainius

Hello, I'm Kelly. Yesterday, my Facebook account was hacked, and I am unable to log in to iMessage as well. Even though I know my email and password, they were linked to my old Yahoo account, while I have been using a new Google email and password for the last couple of years. Consequently, I am unable to proceed with recovering my account. Since my Facebook has my old phone number, I can't receive a text message for the recovery code. I have had this account for 14 years. Can someone assist me in recovering my old Facebook account? I need a recovery code, but to access it, I have to log in and change settings on my Facebook menu, which I can't currently access. Could you please help me with this issue?

Hello, I'm Carmen G. I'm encountering issues with accessing two profiles. One profile, with my mother's picture and an Arabic name, has been hacked. The verification is going to a random email and phone number, preventing me from logging in. The second profile, with only my picture, is inaccessible as I forgot the password and there is no registered email. I urgently need assistance to regain access to the account named Carmen Maria with the Arabic name and delete the other profile created as a workaround. Thank you.

Dear Facebook Team, I am Charles Krupnick, the President of the Perdido Key Association (PKA) in Escambia County, Florida. Our organization has been facing issues with a Facebook page that has been inactive for years and is now being misused to post inappropriate content against our non-profit status. Despite our efforts to create a new page, we are struggling to shut down the old one, which has even made unauthorized endorsements. The rogue PKA Facebook page has caused significant problems, and we are urgently seeking assistance to resolve this matter. You can verify my position by visiting the PKA website or checking past meeting minutes of the Escambia County Board of County Commissioners. We appreciate your attention to this matter. Regards, Charles Krupnick President, Perdido Key Association

I deactivated my Facebook account a few months ago, and I'm struggling to recover it as I'm unsure of my username. I've forgotten my password too. I'm eager to reactivate my account as it holds precious pictures of my son and some family members who are no longer with us. I'm willing to go through any necessary verification process to prove my identity and gain access to my account. I deactivated my Facebook account some time ago and am uncertain about my username and unable to recall my password. My main concern is retrieving the photos on my account, especially those of my son and deceased family members. Reactivating my Facebook is important to me, and I'm prepared to verify my identity to achieve this.

For the past 10 days, whenever I use my iPad Mini 9 to click on a Facebook email related to one of my Facebook friends, I keep getting an error message that says, "Safari cannot open the page because too many redirects occurred." Interestingly, I don't encounter this issue on my Windows 10 desktop computer or my Samsung S9 phone. Even my wife's iPad 3 works fine. Apple has looked into the problem and believes it's a Facebook issue tied to Facebook and my email. The link for the Facebook page shows as facebook.com, but unlike on the other devices, there is no lock symbol before it. How can this situation be resolved?

Facebook banned my profile and deleted my satire page for sharing a picture of a dachshund puppy, which I believe was unjust. This action has not only caused me inconvenience but has also impacted my livelihood as a performer by hindering my communication with clients. I request the reactivation of my profile at [redacted] and an apology for the unnecessary ban. Additionally, I seek guidance on filing a formal complaint and possibly pursuing compensation for lost earnings. This situation highlights the inadequacy of Facebook's approach to moderation, and I intend to escalate this matter if not promptly resolved. Thank you. - Richard H.