Hi, my Facebook account is louiedecoton. I make small dog handmade apparels and bags a...
GetHuman-fayb's customer service issue with Facebook from July 2018
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The issue in GetHuman-fayb's own words
Hi, my Facebook account is louiedecoton. I make small dog handmade apparels and bags and post my products on few dog gifting group. Since couple of months ago I started having problem in listing on Marketplace groups (dog gifting groups), I click the groups I wanted to be posted and then nothing happened. Few times this happened and once the message told me I can't post on that many groups. which was ok. Last week when I posted a product, I got an email that my access to marketplace is permanently blocked. I appealed it and sent few messages as what rules I violated. No answers back. Now not only I am puzzled of what rule I broke but my access is blocked. I read the rules over and over but I don't see the problem with my posts. Even if I did violate the rule, which was unintentional, blocking my access permanently is very harsh punishment. I think if you give * warning at least once then that is more reasonable. Anyway, would you please let me know? I am a small business owner and Facebook is a very important social media site for me. Thank you so much for your help.
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