Hi, my Facebook account is louiedecoton. I make small dog handmade apparels and bags a...

GetHuman-fayb's customer service issue with Facebook from July 2018

1 view
 | 
81317 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-fayb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fayb's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fayb will want to follow the link below to head to their help center. We will check on GetHuman-fayb later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-fayb may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-fayb's own words
Hi, my Facebook account is louiedecoton. I make small dog handmade apparels and bags and post my products on few dog gifting group. Since couple of months ago I started having problem in listing on Marketplace groups (dog gifting groups), I click the groups I wanted to be posted and then nothing happened. Few times this happened and once the message told me I can't post on that many groups. which was ok. Last week when I posted a product, I got an email that my access to marketplace is permanently blocked. I appealed it and sent few messages as what rules I violated. No answers back. Now not only I am puzzled of what rule I broke but my access is blocked. I read the rules over and over but I don't see the problem with my posts. Even if I did violate the rule, which was unintentional, blocking my access permanently is very harsh punishment. I think if you give * warning at least once then that is more reasonable. Anyway, would you please let me know? I am a small business owner and Facebook is a very important social media site for me. Thank you so much for your help.
GetHuman-fayb did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-fayb fixed the problem
We are waiting for GetHuman-fayb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fayb fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-fayb
Jul 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 81317 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-fayb started working on this issue
Jul 23rd, 2018 11:46pm