Back in September I moved to Hawai'i from Akron Ohio. In November, I got a new phone w...

GetHuman-diaerv's customer service issue with Facebook from June 2018

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The issue in GetHuman-diaerv's own words
Back in September I moved to Hawai'i from Akron Ohio. In November, I got a new phone with a local number. Dumbass me never changed to my current number on Facebook, so come May **st ****, my Facebook account was hacked by someone who got my old number. I tried to recover my account but couldn't, due to the fact that I couldn't remember my password so I made a new account(same name, same picture minus the paper mache flowers around my face) and now I think you guys think I'm the hacker but im absolutely not. I even reported everything to you and messenger on May **st and asked you to delete my old account because I've been hacked and now I can't get on Facebook at all. Can someone PLEASE call me to get this straightened out? My number is (***) ***-****. You can ask me anything (except my old password because I forget it). I will verify anything. ****THANK you so much for your time
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Customer service issue
Reported by GetHuman-diaerv
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-diaerv started working on this issue
Jun 11th, 2018 12:42am