Facebook Customer Service Issues

I recently changed my Facebook password due to my ex-girlfriend accessing my account. The original password was "I love Jennifer," but I updated it to "Scott Love's Jennifer." However, now I am facing difficulty accessing my account as I have attempted multiple times and it seems to be blocked. I recently switched from an LG Aristo to a Galaxy Halo by Samsung, and I am concerned that Facebook might deem this change suspicious or malicious. Any advice on how to resolve this issue would be greatly appreciated.

I've had an account for over 10 years, and it's private because strangers accessing my personal information has been an issue. Recently, after commenting on Inti Asprilla's post, I've been wrongly accused of having a fake profile and threatened with a report. Despite ways to verify my account's authenticity, I was blocked. It doesn't seem fair. My name is Heidy Carolina, but I go by "Caro" and according to Facebook's policies, it's allowed. I just want my photos. Can I have access until next Wednesday to retrieve them before closing the account? I'm upset about the suspension and don't want this treatment.

I had an account over 10 years ago, which I kept private due to strangers accessing my personal information and using it against me in public posts. Recently, after commenting on a post by Inti Asprilla, I faced accusations of having a fake account by people who disagreed with me. Despite having ways to verify the authenticity of my account, it was blocked without proper justification. I go by the name Heidy Carolina, with "Caro" as my nickname, which complies with Facebook's policies. All I ask is for access to retrieve my photos until next Wednesday before closing the account. I am frustrated by the unfair suspension caused by others trying to invade my privacy.

I am currently locked out of my Facebook account. I cannot remember my password, and despite attempting to reset it through email, I am stuck at the stage where Facebook is supposed to send a security code to my phone. Unfortunately, I have not received this code despite multiple tries since yesterday. I urgently need help to regain access to my account as I have valuable pictures stored there. Any assistance to help me log back into my account under the name Doreen Priddy would be greatly appreciated.

Hello, I wanted to share that the Facebook page our team is handling has recently received calls from two individuals who identified themselves as "Facebook Representatives" named Kelly and Christian. They mentioned a decrease in relevance scores for our ad campaigns and offered assistance in optimizing our ads. While they didn't provide specific numbers, they seemed to have insights about individuals within our organization. One of them, Kelly, shared their phone number as [redacted] and an email address, [redacted] We've researched Facebook's usual communication methods with business owners and haven't encountered instances where representatives reach out by phone. We are reaching out to verify the legitimacy of these contacts.

I am unsure about how this occurred. When I went to bed last night, Facebook was fine. However, this morning, I think it indicated that I was locked out, but I am not certain as I was half asleep. I cannot recall my password; I had to change it due to a previous hacking incident. I no longer use Hotmail and have a different phone number now. I have been using Facebook since [redacted], and I am unsure why this issue is arising. If I made an error, I sincerely apologize. I would like to regain access to my Facebook account without further issues and reset my password. Being able to view photos of my family, friends, and especially my sister is important to me. I hope to resolve this matter promptly to access my account.

My Facebook account was closed a couple of days ago, but I managed to recover it. I changed the password, but today it got locked again. I tried setting a new password, but it didn't work. I created the account years ago with an old email I no longer use. My name is Alexi Isle, and I'm a senior disabled grandma who uses Facebook to stay in touch with family. I can't recover the account because it asks to send a code to an email I no longer have access to. Please assist me in reopening my main account, which I've had for years under the name Alexi Isle. I have another account for games, but this one is important to me. My phone number is [redacted], and my email is [redacted] Please help me regain access. Thank you for your help.

My Facebook account got disabled due to suspicious activity. I ran ads without issues, but when trying to edit my campaign, a suspicious activity message appeared. After providing my photo ID for review, my account was fully disabled. Surprisingly, my ads are still running, and I'm being charged without knowledge of the suspicious activity. I never masked my IP or engaged in any deceptive actions. It's puzzling as to why my account was disabled under such circumstances.

I'm having trouble accessing my Facebook account. Recently, when I tried to log in, it seems someone named "Kelly" has changed the name on the account to that. It contains a lot of personal details and contacts that are important to me. I need help to regain control and take action against "Kelly". I am now even more worried because my account is not showing up at all. I am frightened because if I search for my old email "[redacted]", it appears with my address on Google. I have reached out to the authorities as I feel extremely vulnerable. My safety is a major concern, and I urge you to cooperate fully. You can reach me via email at [redacted] Although hesitant, I'm willing to share my cell phone number [redacted]. My name is Katherine Millett. In my last profile picture, I had curly hair and was wearing makeup with a "cowgirl" tank top I bought from a dance saloon gift shop.

My Facebook account got blocked due to supposed suspicious activity. I travel frequently, so I often log in from different locations. I've attempted multiple password changes, causing me to forget which password I used. I need access to my original account as all my contacts and messages are there. Although I've created a new account, I prefer to recover my original one.

I am puzzled by how individuals in Russia can purchase minimal advertising on Facebook and potentially endanger the President of the United States. It appears to be a serious matter that could be seen as an act of aggression. In contrast, we would never interfere with Russian politics. Facebook is not at fault, in my opinion. With proper disclosure, our President can distance himself from any issues. The CIA seems to have mishandled the situation by involving Facebook and President Trump. Publicly investigating this matter seems nonsensical. Facebook seems blameless, and the CIA ought to direct their efforts toward Russia. This situation troubles me greatly, and I trust you understand my perspective. It feels like our government has let us down. Both Facebook and Trump are being targeted unfairly. Does this point of view resonate with you?

I recently got a new phone and I’m encountering trouble with the Facebook app and resetting my password. The only way I can access my account is through email notifications since I don't remember my password. When I try to change it, the account search feature doesn't find any matching details. Additionally, if I attempt to reset it from my logged-in page, it sends a code via SMS, but after entering it, it says there have been too many attempts. I'm stuck and need urgent assistance as I have time-sensitive messages in my messenger. Your help is greatly appreciated.

My personal account was disabled due to a copyright report on one of my posts. Though I reached a settlement with the third party and they requested Facebook to restore my content and account, I still cannot access my profile. While I acknowledge my violation of the terms and conditions, I find the consequences severe, especially since my livelihood relies on social media. The reported infractions are dated, and there should be a policy for forgiveness, given the evolving awareness of rules. I'm willing to cooperate with Facebook to resolve this matter promptly. The impact on media professionals is significant, and a short suspension would have sufficed as a warning. I hope for a positive resolution. Thank you.

Hello, I received a notice that our Facebook account has been temporarily blocked due to suspicious activity. We did not receive an email explaining the issue. This account is vital for our promotions and sales, and it has been inactive for three days now while we were still charged for ongoing promotions. We urgently need to regain access to it. The account is linked to our official page, "TopTen Sportstore," managed by Damiano Belmandi with the email [redacted] Unfortunately, during its setup, I entered random details, including a date of birth that I cannot recall. We are eager to have our Facebook page restored promptly. I also sent a notification from our other page, "Top-Ten Romania," using the email [redacted], but we have not had any progress. Please assist us in unlocking our account at the earliest convenience.

I've had a Buzz Builder BMC page on Facebook for years, one of the first pages I opened. Recently, the page disappeared without any notice. It was inactive while I was working on my brand, and now that it's ready, the page is gone. I’m concerned about the new charges for visibility and the impact on users who can't afford it. There should be options for users to contribute in different ways. Facebook grew with users like me from the beginning when it was just for college students. My other page was affected when I had to change the name, and now my posts are not reaching my family and friends. The visibility has drastically decreased. I would appreciate it if my Buzz Builder BMC page could be restored, and I would like to speak with a representative for assistance. Thank you.

Hello, I am experiencing an issue with my Facebook account. When I try to log in, a message appears saying my account is temporarily locked for verification. However, when I attempt to verify my identity, I am unsuccessful due to various reasons like poor weather affecting my connection. I have important business information and messages on my account, and not being able to access them is causing me significant trouble and concern. I have tried multiple times over hours, but I keep receiving the same message indicating they are unable to verify my identity. It is crucial for me to regain access to my account promptly. Your timely assistance in resolving this matter is greatly appreciated. Thank you.

Filipino Cupid has been managed by Filipinos since its creation. On November 18, [redacted], Sara Mohamed gained admin status and removed others, leading to issues in the group with harassment and inappropriate content. The original owner, Tatsky Smith, is unable to regain control due to changed contact details tied to the group. The poster requests either restoration of admin privileges to old admins or closure of the group to prevent further damage. There are concerns about other groups being similarly affected and a plea for action against these occurrences. The poster expresses frustration at the loss of their hard work and asks for assistance in reclaiming control of the groups.

Hello, My father accidentally created a new account after logging out of his original one. Unfortunately, he did the same thing with the new account. I am seeking assistance in recovering his first account and reconnecting him. He cannot recall the account details, and the email he used is no longer accessible. Due to changes at Orange, his email is no longer active. My father, Billy D., from Glasgow, Scotland, uses Facebook to communicate with family. As he is elderly and homebound, being online is vital. As his son Stephen, I am reaching out for his recovery. Please contact me at [redacted]. Thank you for your help.

Good morning, I want to report a fake Facebook profile named Hating Sanchez that posted a defamatory status and/or photo of me and my husband on Thursday, 06/07/[redacted] at 4:14 pm. The content is slanderous, inappropriate, and detrimental to our family-owned business. It appears that the individual behind this profile, Hating Sanchez, has a history of creating similar pages that get shut down by Facebook only to reappear under new accounts. Despite multiple reports from my husband, myself, and others, Facebook has not taken down the offensive content. I am seeking assistance in removing the mentioned photo and closing down the fake profile linked to Hating Sanchez. Respectfully, Lori

I suspect that my Facebook account has been compromised as it indicates logins from different locations, including New Jersey and San Antonio, despite me being in Wichita, Kansas. Despite changing my password, the unauthorized access persists. When I reached out for help, I was given a phone number and a case ID, but the situation took a suspicious turn when I was asked to purchase a $50 Apple iTunes card for a promised service to secure my account. I fear falling victim to a scam and require assistance to address this serious breach. I am unable to resolve this on my own and seek professional guidance to regain control of my social media account.