My husband and I need to unfreeze report for apartment rental immediately. No one calls us and tell us we already did this. PLEASE CALL

GetHuman-oheavens's customer service issue with Experian from June 2018

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The issue in GetHuman-oheavens's own words
Contact Experian to unfreeze report. Cannot rent apartment without this ... Please help. Attempted this * times and Experian keeps canceling the call. Please call ASAP need freeze lift to give access to potential apartment management rental office. Experian keeps cancelling and says we already attemped.
I need this immediately to rent the apartment or I am homeless.
Have a live Experian Representative call us and unfreeze our credit report.
I am patient and follow instructions
Yes. Called Experian on my phone number and husbands and Experian continues to cancel even after giving us an access code to enter.
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Experian

EXPERIAN
Customer service issue
Reported by GetHuman-oheavens
Jun 5th, 2018 - 6 mons ago
I have an issue with Experian too
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Seen by 9 customers so far
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GetHuman-oheavens started working on this issue
Jun 5th 11:05pm