when you were trying to identify me online - Get my pin number from the security freeze...

GetHuman611931's customer service issue with Experian from April 2018

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Help with my Experian issue
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The issue and preferred resolution, in GetHuman611931's own words:
Get my pin number from the security freeze ... when you were trying to identify me online
I answered the questions correctly but you couldn't identify me
please call me. I am in an emergent situation.
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It only gives the number * and not the names - when trying to On the Experian app page...didn't receive Experian pin numbersFreeze was not lifted, but Experian charged me $** - when trying to Used on-line servic...
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telephone *** *** ****
Customer service issue
Reported by GetHuman611931
Apr 19th, 2018 - 3 mons ago
I have an issue with Experian too
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GetHuman611931 started working on this issue
Apr 19th 5:16pm