My account was frozen, not by me but by Equifax. USAA my bank is unable to access my cr...

GetHuman705601's customer service issue with Equifax from May 2018

242 similar
0 following
Help with my Equifax issue
First: share to improve GetHuman705601's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman705601 to get a Equifax rep on the line!
Always use the GetHuman Phone tocall Equifax. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman705601's own words
My account was frozen, not by me but by Equifax. USAA my bank is unable to access my credit report thus delaying a home loan. I was provided the phone number for Equifax was told to Fax a copy of my drivers license and social security card. I faxed both and called to see if they were received . I was told the document was un clear and they would not un freeze my account or offer any other assistance. I asked to speak with management. And was put on hold for ** mins. The operator answered and asked me to hold several more times until she finally hung up on me. I have tried to call back several times and been hung up on or put on hold for upwards of ** minutes.
GetHuman705601 did not yet indicate what Equifax should do to make this right.
I have an issue with Equifax too
How GetHuman705601 fixed the problem
We are waiting for GetHuman705601 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Equifax's attention and get better help faster. Tap below to get started.
Having Equifax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Equifax email you?
This email address isn't valid
Follow this issue
See how GetHuman705601 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman705601
May 25th, 2018 - 8 mons ago
I have an issue with Equifax too
Not resolved
Seen by 5 customers so far
Similar issue to 242 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Last 4 of SSN
Email on account
Phone number
GetHuman705601 started working on this issue
May 25th, 2018 7:57pm