My account was frozen, not by me but by Equifax. USAA my bank is unable to access my cr...
GetHuman705601's customer service issue with Equifax from May 2018
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The issue in GetHuman705601's own words
My account was frozen, not by me but by Equifax. USAA my bank is unable to access my credit report thus delaying a home loan. I was provided the phone number for Equifax was told to Fax a copy of my drivers license and social security card. I faxed both and called to see if they were received . I was told the document was un clear and they would not un freeze my account or offer any other assistance. I asked to speak with management. And was put on hold for ** mins. The operator answered and asked me to hold several more times until she finally hung up on me. I have tried to call back several times and been hung up on or put on hold for upwards of ** minutes.
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