Paid off outstanding bill six weeks ago no change

GetHuman631626's customer service issue with Equifax from April 2018

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Help with my Equifax issue
Before contacting them, items GetHuman631626 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Phone number
GetHuman631626's next move: have a Equifax rep call.
Always use the GetHuman Phone tocall Equifax. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman631626's own words:
The problem I ran into: Paid off outstanding bill six weeks ago no change
I trust that Equifax will make this right and come up with a resolution that is fair.
Help with my Equifax issue
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Equifax

Customer service issue
Reported by GetHuman631626
Apr 26th, 2018 - 3 mons ago
I have an issue with Equifax too
Not resolved
Seen by 3 customers so far
Similar issue to 1068 others
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Timeline
GetHuman631626 started working on this issue
Apr 26th 5:25pm