Cannot get free credit report online

GetHuman594718's customer service issue with Equifax from April 2018

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The problem: Cannot get free credit report online
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Equifax

Customer service issue
Reported by GetHuman594718
Apr 25th, 2018 - 6 mons ago
I have an issue with Equifax too
Fixed
Seen by 4 customers so far
Similar issue to 1863 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Phone number
Timeline
GetHuman594718 started working on this issue
Apr 25th 3:14pm
GetHuman594718 confirmed the issue is fixed. Hooray!
Apr 25th 4:22pm