Hello, I was just play madden ** ultimate team on my xbox one x and I had a perfect sco...

GetHuman1967401's customer service issue with Electronic Arts from January 2019

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The issue in GetHuman1967401's own words
Hello, I was just play madden ** ultimate team on my xbox one x and I had a perfect score on all madden, then on the *th game vs migs** it froze on the opening kickoff before I had a chance to play any plays.... I loaded back in for it shows dnf but I never started and now I cant replay the game and got * battle points for it.. I have pictures of it on the frozen screen and it saying dnf on the main screen to play the opponent's.. this has never happened to me before. Is there any way this can be changed? Date ******* time **:** am ..... * Thank you
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Electronic Arts

Customer service issue
Reported by GetHuman1967401
Jan 15th, 2019 - 9 mons ago
I have an issue with Electronic Arts too
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GetHuman1967401 started working on this issue
Jan 15th 5:42am