When I was asked to sign in with my e-mail address instead of my user name:*dj*grif a n...

GetHuman1718036's customer service issue with Electronic Arts from December 2018

1 view
 | 
1197 similar
 | 
0 following
Help with my Electronic Arts issue
First: share to improve GetHuman1718036's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1718036's next move: try the Electronic Arts help center again.
Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1718036 will want to follow the link below to head to their help center. We will check on GetHuman1718036 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1718036 may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman1718036's own words
When I was asked to sign in with my e-mail address instead of my user name:*dj*grif a new account popped up instead of my old account, I need someone from customer service to delete mistydear*** so I can get into my old account of ** years which has all of my badges and tokens. This is my fourth request to get help and I still haven't heard from anyone! This is all very frustrating since it's been going on since Octber **st. I even wrote a letter to your corporate office! Can someone please fix my problem and get rid of Mistydear*** from my e-mail address sign in !!!!
GetHuman1718036 did not yet indicate what Electronic Arts should do to make this right.
I have an issue with Electronic Arts too
How GetHuman1718036 fixed the problem
We are waiting for GetHuman1718036 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Electronic Arts's attention and get better help faster. Tap below to get started.
Having Electronic Arts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1718036 fixes it.
This email address isn't valid

Electronic Arts

Customer service issue
Reported by GetHuman1718036
Dec 8th, 2018 - 6 mons ago
I have an issue with Electronic Arts too
Not resolved
Seen by 1 customer so far
Similar issue to 1197 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1718036 started working on this issue
Dec 8th, 2018 5:59pm