When I was asked to sign in with my e-mail address instead of my user name:*dj*grif a n...

GetHuman1718036's customer service issue with Electronic Arts from December 2018

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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman1718036's own words
When I was asked to sign in with my e-mail address instead of my user name:*dj*grif a new account popped up instead of my old account, I need someone from customer service to delete mistydear*** so I can get into my old account of ** years which has all of my badges and tokens. This is my fourth request to get help and I still haven't heard from anyone! This is all very frustrating since it's been going on since Octber **st. I even wrote a letter to your corporate office! Can someone please fix my problem and get rid of Mistydear*** from my e-mail address sign in !!!!
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Electronic Arts

Customer service issue
Reported by GetHuman1718036
Dec 8th, 2018 - 6 mons ago
I have an issue with Electronic Arts too
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GetHuman1718036 started working on this issue
Dec 8th, 2018 5:59pm