I order the Sims * * days ago and I did not get a confirmation email about my order and...

GetHuman-lollolha's customer service issue with Electronic Arts from July 2018

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The issue in GetHuman-lollolha's own words
I order the Sims * * days ago and I did not get a confirmation email about my order and I cant log into my origin account they wont send me an email to reset my password and my credentials have expired and I don't know what that means.
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Electronic Arts

Customer service issue
Reported by GetHuman-lollolha
Jul 2nd, 2018 - a yr ago
I have an issue with Electronic Arts too
Fixed
Seen by 7 customers so far
Similar issue to 66 others
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Items needed
Email on Account
Username
Password
Game Name
Console
Version Type
Name of Account Holder
Timeline
GetHuman-lollolha started working on this issue
Jul 2nd, 2018 9:07pm
GetHuman-lollolha indicated the issue is not fixed yet.
Jul 2nd, 2018 10:15pm
GetHuman-lollolha indicated the issue is not fixed yet.
Jul 2nd, 2018 10:15pm
GetHuman-lollolha indicated the issue is not fixed yet.
Jul 2nd, 2018 10:16pm
GetHuman-lollolha confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 10:16pm