dropbox app for windows, tried to reinstall, now app does not update the files on the pc..

GetHuman628240's customer service issue with Dropbox from April 2018

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Help with my Dropbox issue
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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
GetHuman628240's next move: go to the Dropbox help center.
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The issue and preferred resolution, in GetHuman628240's own words:
The problem I ran into: dropbox app for windows, tried to reinstall, now app does not update the files on the pc..
I trust that Dropbox will make this right and come up with a resolution that is fair.
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Dropbox

Customer service issue
Reported by GetHuman628240
Apr 25th, 2018 - 3 mons ago
I have an issue with Dropbox too
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Seen by 2 customers so far
Similar issue to 279 others
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Timeline
GetHuman628240 started working on this issue
Apr 25th 5:00pm