Direct Express Customer FAQ

A replacement card for Direct Express typically takes about 7 to 10 business days to arrive. There is no fee for requesting a replacement card.

First, ensure your card is activated and has sufficient funds. For login issues, check your internet connection, confirm you're using the correct login details, and make sure the app is updated. If the problem persists, contact Direct Express customer service for further assistance.

Yes, you can transfer funds to a different account through Direct Express. You can use the Direct Express website or mobile app to initiate the transfer.

If you haven't received your Direct Express payments for July and August 2024, it could be due to various reasons such as issues with your account, delays, or administrative problems. Please check your account details and payment status by logging into your Direct Express account or consider reaching out to customer service for assistance. There is a link to the most up-to-date contact information right here on this page that you are viewing.

To get your Direct Express card unlocked, you typically need to contact their customer service directly. There is a link to the most up-to-date contact information right here on this page that you are viewing. They will be able to assist you with unlocking your card after verifying your identity.