I was overcharged on my direct Express card by direct express.*The company I purchased...

GetHuman-wmperez's customer service issue with Direct Express from May 2020

Help with my Direct Express issue
The issue in GetHuman-wmperez's own words
I was overcharged on my direct Express card by direct express.*The company I purchased from only charged me once but direct charged me twice.

GetHuman-wmperez did not yet indicate what Direct Express should do to make this right.

How GetHuman-wmperez fixed the problem
I ended up not needing to talk to anyone at direct express . They must have recognized the problem and fixed it because my balance changed to where it was supposed to be.
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Is this Direct Express company?is this Direct express debit cardDirect express replacement cardreplacement direct express cardmy direct express card was stolen
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman-wmperez
May 7th, 2020 - a year ago
GetHuman-wmperez shared how to fix
Seen by 5 customers so far
Similar issue to 13377 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday


GetHuman-wmperez started working on this issue
May 7th, 2020 10:17pm
GetHuman-wmperez confirmed the issue is fixed. Hooray!
May 7th, 2020 10:18pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies