I was charged twice for renewal of my license from GA DDS. I contacted Direct Express a...

GetHuman4784354's Dispute a Charge issue with Direct Express from May 2020

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4784354's own words
I was charged twice for renewal of my license from GA DDS. I contacted Direct Express and they said I had to wait because the charges were still pending. They charges have been cleared and I was still charged twice.

GetHuman4784354 did not yet indicate what Direct Express should do to make this right.

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How Do I Get Copies of My Old Statements from Direct Express?How Do I Recover My Direct Express Account?How do I update my account info with Direct Express?What do I do if there's a problem with my Direct Express payment?How do I dispute a charge with Direct Express?
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Direct Express

Dispute a Charge issue
Reported by GetHuman4784354
May 7th, 2020 - a year ago
I have an issue with Direct Express too
Not resolved
Seen by 2 customers so far
Similar issue to 13307 others
0 customers following this

Timeline

GetHuman4784354 started working on this issue
May 7th, 2020 5:21am
GetHuman4784354 indicated the issue is not fixed yet.
May 7th, 2020 5:21am
GetHuman4784354 indicated the issue is not fixed yet.
May 7th, 2020 5:21am
GetHuman4784354 indicated the issue is not fixed yet.
May 7th, 2020 5:21am

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