I reported my card stolen and they were to call me back on my number I never received t...

GetHuman4601348's customer service issue with Direct Express from April 2020

Help with my Direct Express issue
First: share to improve GetHuman4601348's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4601348 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman4601348's own words
I reported my card stolen and they were to call me back on my number I never received the call they said security breigh and froze my funds I tried email them a copy of I'd but the authentication@usdirectexpress .giv or.com address does not excites so how do I send acopy to them they r no help they keep giving me the different answser so far they cant help messed up huh it look like that could be easy but not with them its not disadified custom er

GetHuman4601348 did not yet indicate what Direct Express should do to make this right.

How GetHuman4601348 fixed the problem

We are waiting for GetHuman4601348 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman4601348
Apr 9th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 11984 others
0 customers following this


GetHuman4601348 started working on this issue
Apr 9th 3:57am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies