Im requesting to please cancel the new card, that i cant track, because the operator th...

GetHuman3351177's customer service issue with Direct Express from August 2019

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The issue in GetHuman3351177's own words
Im requesting to please cancel the new card, that i cant track, because the operator that took down my information for my new card hung up before he bothered to give me the tracking number so I can track my card there is no routing number I've called UPS several times to see if they could just help me out because of the address I've gotten nowhere for two days I've made several calls to Direct Express it's impossible to get a human being I even called at * a.m. I called at * and * a.m. still saying high call volume and I know that is not true so since I got no tracking number I would like to go ahead and cancel that card because I know I'm not going to get it I haven't even gotten an email or anything from UPS about anyting I need my money now I don't have food at my rent is due I'm fixing to get kicked out of my house so please cancel that card and then I want to go ahead and get the express mail and then I could get a card hopefully by Tuesday because I know this card is lost and I'm not going to receive it and I really need some help this is all the money I have to live on I don't work because I can't my foot is messed up I have arthritis this is what I eat and pay my bills on it's caused me to have a lot of anxiety I've had panic attacks and stress is causing me a lot of great for my health somebody please help me

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Direct Express

Customer service issue
Reported by GetHuman3351177
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 14648 others
0 customers following this

Timeline

GetHuman3351177 started working on this issue
Aug 3rd, 2019 8:38pm