Yes I already filled out the afadavid back on Sept *, I believe it was bc I waited from...

GetHuman1377538's customer service issue with Direct Express from October 2018

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The issue in GetHuman1377538's own words
Yes I already filled out the afadavid back on Sept *, I believe it was bc I waited from the ** of Aug. (A Friday) I called on the *st checked an then also after the holiday on the *rd. Money was definitely indeed still missing. I will say it was a total of **.** one perches. At the time I did not know how to get in to my monthly services. So at that time I did even know if it was or wasn't **.**. it is that is the one fee I was charged. At the time of talking to guy * woman all we knew it was out of Google. * After going over my charges and what not was when I found out what app it went to. ALTHOUGH I did not authorize that payment at all not what so ever I even remember the day using the app. It wanted my information I didn't want to get up. Even got out of the app. Never knew I was even charged for anything. Until I got paid. I am a full-time mom all of my income goes right to rent I said that one the paper I filled out.. so now on top of all that I stuck with a **.**$ late fee for having to pay my rent late. *Yes ive used the app yes I may sometimes BUT NEVER HAVE I EVER seen ANYTHING change more features nothing at all. So how I did not authorize this an would not **.** um no NVR would I ya Kno. When I talked to direct express on the *rd, or *th of September I did say it came out to be **.** an *.**. no I'm sorry I didn't know where any of it went at the time haven't known where to hear or see what I've bought or spent. I am sorry I didn't know or realize the *.** was.for YouTube app. **.** is a Google app also known as. Aviary photo editing. Can someone please help me I've already ran out of options was behind **.** on my rent then the **.**$ late fee. *For what really? Seems to me they scam people to get any kind of payment. If someone can plz get back to me.. my phone number is **********, I also have * emails I use since this has happened... *****@***.com is my main main one. While.. *****@***.com is my other*You can write to both or one. Giving both til last line
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Direct Express

Customer service issue
Reported by GetHuman1377538
Oct 19th, 2018 - a mon ago
I have an issue with Direct Express too
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GetHuman1377538 started working on this issue
Oct 19th 7:19pm