Cancel my card send me a new one reset my online account information

GetHuman-eyeeyec's customer service issue with Direct Express from October 2018

Help with my Direct Express issue
The issue in GetHuman-eyeeyec's own words
Speak with someone cancel my card get a new one and reset my online information ... My Direct Express card has been compromised along with my email pen I need direct express to reset my online username and password and I need Direct Express to send me a new card and cancel the old one John Henry Chavez
They don't realize that I've called a hundred times and said on hold all morning and every time they get me to a level two representative they disconnect me
Efficiently in immediately
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I have an issue with Direct Express too
How GetHuman-eyeeyec fixed the problem
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Direct Express

Direct Express
Customer service issue
Reported by GetHuman-eyeeyec
Oct 10th, 2018 - a mon ago
I have an issue with Direct Express too
Fixed
Seen by 10 customers so far
Similar issue to 1992 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-eyeeyec started working on this issue
Oct 10th 5:47pm
GetHuman-eyeeyec indicated the issue is not fixed yet.
Oct 10th 5:55pm