direct express card is stolen and pin number is change

GetHuman1125990's customer service issue with Direct Express from September 2018

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1596 similar
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2 following
Help with my Direct Express issue
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GetHuman1125990's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman1125990 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1125990 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1125990's own words
The problem: direct express card is stolen and pin number is change
GetHuman1125990 did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
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Direct Express

Customer service issue
Reported by GetHuman1125990
Sep 11th, 2018 - a yr ago
I have an issue with Direct Express too
Not resolved
Seen by 73 customers so far
Similar issue to 1596 others
2 customers following this
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Timeline
GetHuman1125990 started working on this issue
Sep 11th, 2018 12:13am