My direct direct express card was stolen and I need to cancel it

GetHuman-kaylanea's customer service issue with Direct Express from August 2018

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1115 similar
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2 following
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The issue in GetHuman-kaylanea's own words
The problem: My direct direct express card was stolen and I need to cancel it
GetHuman-kaylanea did not yet indicate what Direct Express should do to make this right.
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Direct Express

Customer service issue
Reported by GetHuman-kaylanea
Aug 1st, 2018 - 10 mons ago
I have an issue with Direct Express too
Fixed
Seen by 194 customers so far
Similar issue to 1115 others
2 customers following this
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-kaylanea started working on this issue
Aug 1st, 2018 6:46pm
GetHuman-kaylanea indicated the issue is not fixed yet.
Aug 2nd, 2018 11:25am