Over **,*** dollars were embezzled out of my directepress acct ,I filed a complaint ,ha...

GetHuman-peardrum's customer service issue with Direct Express from May 2018

Help with my Direct Express issue
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-peardrum's own words
Get my money back It was done by the means of social security fraud. A bank executive open a fraudulent acct in my name,stolen from my direct express acct ... Over **,*** dollars were embezzled out of my directepress acct ,I filed a complaint ,haven't reicieved my money back dates back as far as Jan **** ,most charges from amazon. Was done by an executive bank employee at ally bank where my money ,Feds are involved. Still active case ,I'm a terminally I'll patient need money for meds. Do I need to get the FBI to call you. I need money I'm a very sick person please rush it
Call office of inspector general,United States they have the details
Put my money back inno re
Since ****
I get no replies from you guys
I have an issue with Direct Express too
How GetHuman-peardrum fixed the problem
We are waiting for GetHuman-peardrum to fix the problem and share the solution with the rest of us customers.
Please help with my Direct Express issue
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Direct Express email you?
This email address isn't valid

Direct Express

Checking acct
Customer service issue
Reported by GetHuman-peardrum
May 15th, 2018 - 10 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 4 customers so far
Similar issue to 375 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-peardrum started working on this issue
May 15th, 2018 9:42pm
GetHuman-peardrum indicated the issue is not fixed yet.
May 15th, 2018 9:43pm