Fraudulent Charge against Direct Express Debit Card

GetHuman656366's Dispute a charge issue with Direct Express from May 2018

Help with my Direct Express issue
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman656366's own words
The problem: Fraudulent Charge against Direct Express Debit Card
GetHuman656366 did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman656366 fixed the problem
Kept Calling - about a * minute wait
Please help with my Direct Express issue
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Direct Express

Dispute a charge issue
Reported by GetHuman656366
May 4th, 2018 - a yr ago
I have an issue with Direct Express too
Fixed
Seen by 326 customers so far
Similar issue to 21209 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman656366 started working on this issue
May 4th, 2018 4:25pm
GetHuman656366 shared this issue with followers on Twitter
May 4th, 2018 4:32pm
GetHuman656366 confirmed the issue is fixed. Hooray!
May 4th, 2018 6:33pm