Demand removal of unauthorized ** month extension* confirm cancellation of Showtime

GetHuman4710687's Dispute a Charge issue with DirecTV from April 2020

Help with my DirecTV issue
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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4710687's own words
Remove unauthorized change to programming and service agreement ... Disputing ** month programming agreement we DID NOT authorize acct. ********** and demand it be removed* confirming deletion of Showtime added without authorization *********. Please advise.
This is frustrating since we DID NOT authorize any change to our programming or service agreement
They can correct this issue by reverting to previous programming and service agreement
How GetHuman4710687 fixed the problem

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Change Directv programing and service
Dispute a Charge issue
Reported by GetHuman4710687
Apr 24th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2704 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account


GetHuman4710687 started working on this issue
Apr 24th 5:13pm

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