Volume & mute button no longer works even with new batteries.

GetHuman-brucelba's Technical Support issue with DirecTV from July 2019

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The issue in GetHuman-brucelba's own words
The problem: Volume & mute button no longer works even with new batteries.
GetHuman-brucelba did not yet indicate what DirecTV should do to make this right.
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Technical Support issue
Reported by GetHuman-brucelba
Jul 22nd, 2019 - 2 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 18443 others
0 customers following this
GetHuman-brucelba started working on this issue
Jul 22nd 1:32pm