I have been trying to fix this problem since the first of March with no success. On the...

GetHuman-attieson's complaint issue with DirecTV from March 2019

Help with my DirecTV issue
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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-attieson's own words
I have been trying to fix this problem since the first of March with no success. On the first of the month I call in to see Why our bill went from $** to $*** . I was told she would take care of the problem. I asked if we would loose any of the channels we now have and was told no. This turned out no to be true. We Lost channels *** thru ***. as of this date ********* an long hours talking to I don't know how many people to resolve this mater, I still don't what I need to do. We have been a customer for ** plus years. Can you please help?
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DirecTV

complaint issue
Reported by GetHuman-attieson
Mar 28th, 2019 - 21d ago
I have an issue with DirecTV too
Fixed
Seen by 13 customers so far
Similar issue to 15217 others
0 customers following this
Items needed
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Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-attieson started working on this issue
Mar 28th 6:44pm
GetHuman-attieson indicated the issue is not fixed yet.
Mar 29th 9:55pm
GetHuman-attieson indicated the issue is not fixed yet.
Mar 30th 3:34pm
GetHuman-attieson indicated the issue is not fixed yet.
Mar 30th 3:34pm
GetHuman-attieson indicated the issue is not fixed yet.
Apr 1st 1:38pm
GetHuman-attieson indicated the issue is not fixed yet.
Apr 1st 1:40pm
GetHuman-attieson indicated the issue is not fixed yet.
Apr 1st 1:40pm
GetHuman-attieson indicated the issue is not fixed yet.
Apr 3rd 5:14pm
GetHuman-attieson indicated the issue is not fixed yet.
Apr 6th 8:46pm
GetHuman-attieson indicated the issue is not fixed yet.
Apr 13th 5:59pm