I paid you $***.** by phone on Feb. * (confirmation**********) . My bank honored the dr...

GetHuman2213787's customer service issue with DirecTV from February 2019

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Help with my DirecTV issue
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The issue in GetHuman2213787's own words
I paid you $***.** by phone on Feb. * (confirmation**********) . My bank honored the draft Feb. *. But the bill you emailed to me does not reflect ANY payments. Please credit this payment! I want to continue receiving your online notices and continue paying my bill by mail, to your Atlanta address. Twice I paid by phone and your clerks only entered * digits of the bank routing and account numbers on one payment and zero routing*account numbers on the other. so my bank denied the drafts. Not my fault! Please help me make this right. *Kyle Noble, Independence, VA
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Customer service issue
Reported by GetHuman2213787
Feb 15th, 2019 - 8 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 13683 others
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GetHuman2213787 started working on this issue
Feb 15th 2:39pm