Called some time ago regarding charges on my bill that Direct tv could not explain exce...

GetHuman2041430's customer service issue with DirecTV from January 2019

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The issue in GetHuman2041430's own words
Called some time ago regarding charges on my bill that Direct tv could not explain except that they had been auto-generated by the computer. They had also been charging me incorrectly for HBO that was supposed to be a Free feature for military (it turned out that an ATT rep had misinformed me and there was paperwork I was supposed to fill out even though our profile shows we are confirmed active military). They were going to look into all of it and get back to me and they have not.
GetHuman2041430 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman2041430
Jan 26th, 2019 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 12886 others
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Timeline
GetHuman2041430 started working on this issue
Jan 26th 12:26am