I am Richard Wright, Account No. ********. I am hearing impaired, so that is why I am c...

GetHuman1972423's customer service issue with DirecTV from January 2019

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Help with my DirecTV issue
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Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman1972423's own words
I am Richard Wright, Account No. ********. I am hearing impaired, so that is why I am contacting you via chat. My *-year satellite contract is running out as of the end of this month. At that time I wish to cancel my satellite account and begin your streaming service, which I understand is $** per month for the same channels I have been receiving via satellite. I understand that there is NO contract on the streaming service, and that I may choose to cancel it at any time. I have a $*.** credit which I would like to have transferred to my new streaming account. Can you help me with this?
GetHuman1972423 did not yet indicate what DirecTV should do to make this right.
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Customer service issue
Reported by GetHuman1972423
Jan 15th, 2019 - a mon ago
I have an issue with DirecTV too
Not resolved
Seen by 5 customers so far
Similar issue to 12441 others
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GetHuman1972423 started working on this issue
Jan 15th 10:20pm
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Jan 15th 10:24pm