I need to change account information, but I tried to do that online, with no success. I...
GetHuman-mzumwalt's customer service issue with DirecTV from November 2018
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To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-mzumwalt's own words
I need to change account information, but I tried to do that online, with no success. I guess since the changeover to ATT it seems my login and password are no longer valid. I tried using the account number I had but it doesn't work. We don't receive hard copies anymore and the email attached to the account now is no longer vaild.*I think* I don't have a current account number. Hope this makes sense.*Address for the account: **** W Nottingham, Springfield, MO
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