I got a regular mail from DirectTV that offered a $*** gift card if I come back to sign...

GetHuman-hungkhuy's customer service issue with DirecTV from October 2018

Help with my DirecTV issue
The issue in GetHuman-hungkhuy's own words
I got a regular mail from DirectTV that offered a $*** gift card if I come back to sign up with Direct TV.*Trust in the offer, I called and signed up with DirectTV. However, after opening the account , the claim center only shows that I am eligible for $*** gift card, NOT $***.**Please advice what I should do. I spent many hours to talk with Direct TV representative, but go nowhere.*Please provide me an email that I can scan and send the original offer paper to you.*Regards,*Hung Huynh****-***-****
GetHuman-hungkhuy did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-hungkhuy fixed the problem
We are waiting for GetHuman-hungkhuy to fix the problem and share the solution with the rest of us customers.
Please help with my DirecTV issue
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-hungkhuy
Oct 17th, 2018 - a mon ago
I have an issue with DirecTV too
Fixed
Seen by 4 customers so far
Similar issue to 7867 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-hungkhuy started working on this issue
Oct 17th 1:48pm
GetHuman-hungkhuy indicated the issue is not fixed yet.
Oct 18th 2:38pm
GetHuman-hungkhuy indicated the issue is not fixed yet.
Oct 18th 2:49pm