We had direct tv and due to a very very RUDE customer service agent, I broke the contra...

GetHuman1172603's customer service issue with DirecTV from September 2018

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The issue in GetHuman1172603's own words
We had direct tv and due to a very very RUDE customer service agent, I broke the contract. I know we are responsible for the bill, but on my husbands credit report it is showing ***.**. It dropped his credit score ** points. I need this fixed asap. We still have that equipment. HOW can I get it back and get the remainder of this bill taken care of without the ***.**? We should only have to pay the broken contract amount not this much. Please help. Name is Matthew McGregor *** Diane Ct Jacksonville NC *****
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Customer service issue
Reported by GetHuman1172603
Sep 20th, 2018 - 6 mons ago
I have an issue with DirecTV too
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Seen by 4 customers so far
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GetHuman1172603 started working on this issue
Sep 20th, 2018 7:49pm