We had direct tv and due to a very very RUDE customer service agent, I broke the contra...

GetHuman1172603's customer service issue with DirecTV from September 2018

4 views
 | 
6576 similar
 | 
0 following
Help with my DirecTV issue
First: share to improve GetHuman1172603's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1172603 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1172603's own words
We had direct tv and due to a very very RUDE customer service agent, I broke the contract. I know we are responsible for the bill, but on my husbands credit report it is showing ***.**. It dropped his credit score ** points. I need this fixed asap. We still have that equipment. HOW can I get it back and get the remainder of this bill taken care of without the ***.**? We should only have to pay the broken contract amount not this much. Please help. Name is Matthew McGregor *** Diane Ct Jacksonville NC *****
GetHuman1172603 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman1172603 fixed the problem
We are waiting for GetHuman1172603 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman1172603 fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman1172603
Sep 20th, 2018 - 6 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 4 customers so far
Similar issue to 6576 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman1172603 started working on this issue
Sep 20th, 2018 7:49pm