I am emailing because my experience with calling has been waiting on hold for an hour...

GetHuman-cbbrophy's customer service issue with DirecTV from August 2018

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The issue in GetHuman-cbbrophy's own words
I am emailing because my experience with calling has been waiting on hold for an hour. Our service has been off and on all day today (August **) and there are no storms or obvious reasons why it is malfunctioning, I would love to be able to watch tv without the interruptions. Please fix the problem. Our address is **** Church Rd., McGregor, TX. The name on the account is Rick Brophy, My * is ***-***-****.**Thank you,*Carolyn Brophy
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DirecTV

Customer service issue
Reported by GetHuman-cbbrophy
Aug 26th, 2018 - 4 mons ago
I have an issue with DirecTV too
Fixed
Seen by 7 customers so far
Similar issue to 5268 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-cbbrophy started working on this issue
Aug 26th 3:55am
GetHuman-cbbrophy indicated the issue is not fixed yet.
Aug 26th 3:11pm
GetHuman-cbbrophy indicated the issue is not fixed yet.
Aug 27th 2:57am
GetHuman-cbbrophy indicated the issue is not fixed yet.
Aug 27th 8:09pm
GetHuman-cbbrophy indicated the issue is not fixed yet.
Aug 28th 3:13am
GetHuman-cbbrophy indicated the issue is not fixed yet.
Aug 29th 6:08pm