*. Intermittent, continual problem with msg showing WHILE watching network and on dema...

GetHuman1027836's customer service issue with DirecTV from August 2018

Help with my DirecTV issue
The issue in GetHuman1027836's own words
*. Intermittent, continual problem with msg showing WHILE watching network and on demand: "There is a problem connecting to directv, please try again later."**. While watching a recorded on demand show there is an abrupt change to the on demand menu, usually within the listing of another show.**. The on demand menu often does not show all recorded shows. Clearing out of the menu multiple times may clear the problem.**. Phone contact with directv has been a matter of tunnel vision to a script with little order in discussion of the issue. This is complicated often by the obvious aspect of English not being the first language.
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DirecTV

Customer service issue
Reported by GetHuman1027836
Aug 23rd, 2018 - 4 mons ago
I have an issue with DirecTV too
Fixed
Seen by 9 customers so far
Similar issue to 5157 others
0 customers following this
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Timeline
GetHuman1027836 started working on this issue
Aug 23rd 4:19pm
GetHuman1027836 shared this issue with friends on Facebook
Aug 23rd 4:23pm
GetHuman1027836 indicated the issue is not fixed yet.
Aug 23rd 5:23pm
GetHuman1027836 indicated the issue is not fixed yet.
Aug 24th 5:25pm
GetHuman1027836 indicated the issue is not fixed yet.
Aug 24th 5:38pm