I have been a Direct TV Customer for MANY years. I used to have a *nd cable box in the...
GetHuman-delmon's customer service issue with DirecTV from August 2018
Help with my DirecTV issue
First: share to improve GetHuman-delmon's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-delmon may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
GetHuman-delmon's next move: have a DirecTV rep call.
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-delmon's own words
I have been a Direct TV Customer for MANY years. I used to have a *nd cable box in the bedroom that I paid an extra $**.** monthly for. I called to ask about adding a *nd cable box and was told I would have to pay $**.**, plus a $**.** installation fee. This does not seem appropriate for a loyal customer of many years. Please advise.
GetHuman-delmon did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-delmon fixed the problem
We are waiting for GetHuman-delmon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.