Every time I try to manages my recordings, mainly change the order of priority, Direct...

GetHuman-kittysli's customer service issue with DirecTV from June 2018

2616 similar
0 following
Help with my DirecTV issue
First: share to improve GetHuman-kittysli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kittysli's next move: talk to DirecTV when they open (we'll send a note).
DirecTV's call center is closed now. We will text or email GetHuman-kittysli when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-kittysli can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-kittysli may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-kittysli's own words
Every time I try to manages my recordings, mainly change the order of priority, Direct freezes. It happen to me three times today.
GetHuman-kittysli did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-kittysli fixed the problem
We are waiting for GetHuman-kittysli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman-kittysli fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kittysli
Jun 25th, 2018 - 4 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 2616 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kittysli started working on this issue
Jun 25th 5:41am