Every time I try to manages my recordings, mainly change the order of priority, Direct...

GetHuman-kittysli's customer service issue with DirecTV from June 2018

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Help with my DirecTV issue
Before contacting them, items GetHuman-kittysli may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
GetHuman-kittysli's next move: have a DirecTV rep call.
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Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue and preferred resolution, in GetHuman-kittysli's own words:
Every time I try to manages my recordings, mainly change the order of priority, Direct freezes. It happen to me three times today.
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman-kittysli
Jun 25th, 2018 - 2 mons ago
I have an issue with DirecTV too
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Seen by 2 customers so far
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Timeline
GetHuman-kittysli started working on this issue
Jun 25th 5:41am