This is Cavalier Healthcare Nursing Home in England, AR. Residents are complaining that...

GetHuman758546's customer service issue with DirecTV from June 2018

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If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue and preferred resolution, in GetHuman758546's own words:
This is Cavalier Healthcare Nursing Home in England, AR. Residents are complaining that the picture is freezing for a few seconds, unfreezing for a few seconds, then repeating. My name is Tracy Lawson and I'm an LPN here. I don't have the account number or anything.
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman758546
Jun 7th, 2018 - 2 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 378 others
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Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman758546 started working on this issue
Jun 7th 2:00am