got direction for subtitles on regular... does not work for roku net flick,,,help

GetHuman-jhkoerin's customer service issue with DirecTV from June 2018

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The issue in GetHuman-jhkoerin's own words
The problem: got direction for subtitles on regular... does not work for roku net flick,,,help
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DirecTV

Customer service issue
Reported by GetHuman-jhkoerin
Jun 6th, 2018 - 6 mons ago
I have an issue with DirecTV too
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Seen by 2 customers so far
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GetHuman-jhkoerin started working on this issue
Jun 6th 12:28am