I have talked to two different agents case numbers *************R* and **-************R...

GetHuman-dick_ile's customer service issue with DirecTV from May 2018

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The issue in GetHuman-dick_ile's own words
I have talked to two different agents case numbers *************R* and **-************R* and was told that the old style guide or menu would be going back up and not this one that is so small we can't read it but NOTHING has ever happened.*We are tired of waiting and just want you to know that as soon as we can we are dropping Direct TV for something else. So sad they had to go and change it from what it was but we will not put up with this any longer. VERY poor service all the way around.
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DirecTV

Customer service issue
Reported by GetHuman-dick_ile
May 25th, 2018 - 6 mons ago
I have an issue with DirecTV too
Fixed
Seen by 6 customers so far
Similar issue to 603 others
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Timeline
GetHuman-dick_ile started working on this issue
May 25th 7:59pm
GetHuman-dick_ile indicated the issue is not fixed yet.
May 28th 10:24pm
GetHuman-dick_ile indicated the issue is not fixed yet.
May 28th 10:25pm
GetHuman-dick_ile indicated the issue is not fixed yet.
May 29th 12:35pm