Tried to order daddy’s home, not sure what it is doing?? Saying download pending??*Don...

GetHuman640511's customer service issue with DirecTV from April 2018

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Help with my DirecTV issue
Before contacting them, items GetHuman640511 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
GetHuman640511's next move: have a DirecTV rep call.
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The issue and preferred resolution, in GetHuman640511's own words:
Tried to order daddy’s home, not sure what it is doing?? Saying download pending??*Don’t want to be charged for something we can’t watch
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman640511
Apr 29th, 2018 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 3713 others
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Timeline
GetHuman640511 started working on this issue
Apr 29th 11:41pm