When I go to guild the screen comes out completely different as yesterday o want to kno...

GetHuman615218's customer service issue with DirecTV from April 2018

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The issue and preferred resolution, in GetHuman615218's own words:
Questions about my bill and also about my direct tv ... When I go to guild the screen comes out completely different as yesterday o want to know why
I do not like the way it appears on my screen now also I was rewarded a *** dollar visa gift card and have not received it yet also my bill is a lot more then expected when I spoke to my tech and the lady over the phone I was told I had to pay only ** dollar and my bill is coming out too ***
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DirecTV

Customer service issue
Reported by GetHuman615218
Apr 20th, 2018 - 3 mons ago
I have an issue with DirecTV too
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Seen by 6 customers so far
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Timeline
GetHuman615218 started working on this issue
Apr 20th 6:18pm