I witnessed the gate agent on flight *** Atlanta to Columbia, SC speak rudely and in a...
GetHuman-mglittl's customer service issue with Delta from November 2018
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The issue in GetHuman-mglittl's own words
I witnessed the gate agent on flight *** Atlanta to Columbia, SC speak rudely and in a short time with several passengers during the boarding process. I was a bit surprised because I frequently fly Southwest and American and have never observed that type behavior in an airline representative on either airline. When I arrived at the gate to swipe my electronic ticket, it took several seconds for the reader to catch my ticket and by that time my phone display had timed out. She quickly grabbed the phone from my hand and pointed to the reader, all the while making announcements in the gate area. This was by far the rudest behavior I have witnessed while flying. I am not a frequent Delta flyer but I sure hope she is not a representation of your airline.
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