My wife and I were supposed to board flight DL *** on Delta this morning and I was told...

GetHuman908200's customer service issue with Delta from July 2018

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The issue in GetHuman908200's own words
My wife and I were supposed to board flight DL *** on Delta this morning and I was told the passport I used when booking my flight was not acceptable.*I did not have time to get my passport book at home before the flight departed, so I had to miss my flight.*I was able to get a flight out tomorrow, but I was told it would cost me a $*** fee plus the difference in airfare to change my return flight to Saturday.*I am asking to please waive the fee for the return flights. We would like to return on Saturday instead of Friday.*It is our **th wedding anniversary and she and I are both very upset. We greatly appreciate it if you could help.*Current return flight number is DL ****Thank you*Luke and Dina Hourican****-***-****

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Delta

Customer service issue
Reported by GetHuman908200
Jul 23rd, 2018 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1367 others
0 customers following this

Timeline

GetHuman908200 started working on this issue
Jul 23rd, 2018 3:32pm

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