I've used and like the free version for several years. Within the past hour I purchase...

GetHuman-ken_scho's customer service issue with Dashlane from June 2019

Help with my Dashlane issue
The issue in GetHuman-ken_scho's own words
I've used and like the free version for several years. Within the past hour I purchased Premium. I was unable to even find the Dashlane App for my Kindle fire, and the Android App on my wife's tablet locked-up and we were unable to long into my existing account. I want to cancel the $** credit card charge since the Premium service does not work for me. *My Dashlane User Name:* *****@***.com*Here is my receipt from Dashlane:**Enjoy Dashlane Premium*Thanks for buying Dashlane Premium! This email confirms your recent payment and subscription to Premium until June **, ****.*Now, you can enjoy a simpler, safer life online. To learn more about making the most of Premium, click here.*Receipt icon*Order Summary*Credit Card icon Visa ending in **************** year of Dashlane Premium *$**.***Subtotal *$**.***Total *$**.**

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How Do I Change My Login Email Address on My Dashlane Account?How Do I Get a Refund from Dashlane?How Do I Change My Dashlane Login Email Address?How Do I Cancel My Dashlane Account?
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Dashlane

Customer service issue
Reported by GetHuman-ken_scho
Jun 11th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 1735 others
0 customers following this
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Timeline

GetHuman-ken_scho started working on this issue
Jun 11th, 2019 6:07pm
GetHuman-ken_scho confirmed the issue is fixed. Hooray!
Jun 11th, 2019 10:16pm

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