Followed customer support still not working -Locked out of everthing

GetHuman-averycly's customer service issue with Dashlane from September 2018

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Help with my Dashlane issue
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Dashlane doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-averycly will need to dig through the advice provided by Dashlane, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-averycly can let us know if they help or not.
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The issue in GetHuman-averycly's own words
log in to anything ... I have uninstalled and reinstalled , my passwords appear in DAshlane but not populating ALSO when I just visually look at my passwords and then type them in ALSO not working. Which is clearly weird. Everything was fine and now I think it's worse I can't get in my email or social networks I freaking locked out!!! It's so frustrating there is no technical support to call. Dashlane already helped me online and said to uninstall and reinstall and I think that made it worse because then I had to reconnect with password that don't work now. Help.**I'm on a Mac High Sierra, worked for a year then suddenly poof.
I uninstalled and reinstalled already then everything asks for passwords to reconnnect and those passwords dont' work now, like FB , my email everything
help me figure out how to have them populate again and work....like they did * weeks ago
At least a year and I pimp it to tons of other people all the time. Well not now of course .
I can't I"m locked out.
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Dashlane

Dashlane and anything that needs a password
Customer service issue
Reported by GetHuman-averycly
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 612 others
0 customers following this

Timeline

GetHuman-averycly started working on this issue
Sep 14th, 2018 7:03pm
GetHuman-averycly shared this issue with others over email
Sep 14th, 2018 7:09pm

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