I did not receive a Jan*Feb. statement for which I unintentionally missed payment. *I w...

GetHuman-storeinl's customer service issue with DISH from March 2021

Help with my DISH issue
First: share to improve GetHuman-storeinl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-storeinl may need:
Account Name, Account phone number, Email address on the account, and Billing address
The issue in GetHuman-storeinl's own words
I did not receive a Jan*Feb. statement for which I unintentionally missed payment. *I was not contacted about the missed payment until this evening as when our service was cut off. A simple phone call would have worked.*After being a Dish customer for *** years during with I don't believe any other late payments were made, not to mention our credit is excellent I a'm disappointing with Dish again even more than I have been with lousy service and same programs, and repeats are getting old. Now that winter is almost over to get service on our roof I have no problem canceling Dish and giving Direct TV.**So this is the ultimatum for Dish. Remove the $**.** late fee from this last statement or otherwise it's a sure thing Dish will soon lose a customer.**Also be informed I'm not interested in auto pay!

GetHuman-storeinl did not yet indicate what DISH should do to make this right.

How GetHuman-storeinl fixed the problem

We are waiting for GetHuman-storeinl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DISH's attention and get better help faster. Tap below to get started.
Having DISH issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-storeinl
Mar 13th, 2021 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 2105 others
0 customers following this


GetHuman-storeinl started working on this issue
Mar 13th, 2021 1:10am